Set authentication means

You may need your participant to authenticate before s/he can sign transaction documents. We currently support 3 use cases:

  • authentication with SMS OTP,
  • authentication by email,
  • signature without authentication.

Authentication with an SMS OTP

In case you allow authentication with SMS OTP, select the country code and enter the participant phone number. Then, choose among the following options:

  • Allow Universign or the signer to use a different phone number that might be more appropriate.
  • Allow Universign or the signer to use a different phone number only for advanced signatures (we will always use the phone number defined on your side if the signature is simple).
  • Do not allow Universign or the signer to use a different phone number that might be more appropriate.

List of destinations eligible for SMS sending

This section lists the destinations to which SMS messages can currently be sent via our service. SMS delivery depends on the international coverage of operators and agreements with telecommunications providers.

Destination Country code
Albania +355
American Samoa +1-684
Andorra +376
Anguilla +1-264
Antigua and Barbuda +1-268
Argentina +54
Aruba +297
Australia +61
Austria +43
Bahamas +1-242
Bahrain +973
Barbados +1-246
Belgium +32
Belize +501
Bermuda +1-441
Bolivia +591
Botswana +267
Brazil +55
Brunei +673
Burkina Faso +226
Canada +1
Cayman Islands +1-345
Chad +235
Chile +56
Cyprus +357
Democratic Republic of the Congo +243
Djibouti +253
Dominica +1-767
Dominican Republic +1-809
Ecuador +593
Equatorial Guinea +240
Estonia +372
France +33
French Guiana +594
Gabon +241
Gambia +220
Georgia +995
Germany +49
Greece +30
Guyana +592
Haiti +509
Honduras +504
Hong Kong +852
Hungary +36
India +91
Ireland +353
Italy +39
Jamaica +1-876
Japan +81
Kenya +254
Laos +856
Latvia +371
Luxembourg +352
Malaysia +60
Malta +356
Mauritius +230
Moldova +373
Mongolia +976
Montenegro +382
North Macedonia +389
Norway +47
Papua New Guinea +675
Paraguay +595
Peru +51
Philippines +63
Poland +48
Portugal +351
Puerto Rico +1-787
Somalia +252
South Africa +27
South Korea +82
Spain +34
Suriname +597
Sweden +46
Switzerland +41
Taiwan +886
Thailand +66
Trinidad and Tobago +1-868
Turkey +90
United Arab Emirates +971
United Kingdom +44
United States +1
Venezuela +58
Zambia +260
Zimbabwe +263

Important: Some destinations may be subject to specific restrictions or conditions (Sender ID registration, local regulations, etc.). Contact our support team before deploying SMS campaigns to new destinations.

Authentication by email

Before requesting an authentication with an email OTP, ensure that the Email authentication feature is activated on your workspace.

Note that authentication by email is available only for simple signatures.

Signature without authentication

Before requesting the participant to sign without authentication, ensure that the Signature without authentication feature is activated on your workspace.

Note that signature with authentication is available only for simple signatures.


Set participant name
Set minimum signature level
Advanced parameters
Transaction parameters
Getting started
Manage templates
Manage workspace
Master Console
Personal settings
Personal Space
Sign documents