Before you request an advanced signature (level2), an advanced signature with a qualified certificate (level3) or a qualified signature (level4), you may want your participant to possess the appropriate certificate.
Universign Certificates service allows you to initiate a registration session request to verify your future participant’s identity and issue, if successful, the appropriate certificate. The service is compliant with European eIDAS regulations and ETSI (European Telecommunications Standards Institute) standards.
In the process, the identity verification relies on Optical Character Recognition (OCR) technology combined with deep learning algorithms to combat fraud.
To consult the list of accepted identity documents:
List of accepted ID documents for LCP certificates issuance.
List of accepted ID documents for QCP and QCP-n-qscd certificates issuance.
In addition to the OCR verification, and only for QCP and QCP-n-qscd certificates, a video selfie is requested and cross-analysis between video and photo data extracted from the applicant’s ID document is followed by analysis by fraud-trained human operators. This process of recording a video is called “proof of life” and is meant to strengthen the fight against identity theft.
Before requesting a certificate creation, ensure that the Certificate creation feature is activated on your workspace.
Request a Certificate creation
From the left sidebar of your workspace dashboard, you can access the Create a Certificate section.
To submit a new certificate request:
1. Click the Create a Certificate button.
2. Enter the participant’s information.
Note that only the participant’s email and the desired certificate level are required to request a certificate. However, If you fill the participant full name, s/he will need to confirm it before his/her identity is verified. If the participant refuses to confirm (for example, in case the full name does not match his/her identity card), you will need to create a new certificate creation request.
3. Click the Confirm button.
Important: If you submit a request to create a certificate using information that matches an existing certificate, the request will be blocked and you will be notified that a certificate already exists.
The Certificates dashboard
From the certificates dashboard, you can:
- display all certificate creation requests made in the last 30 days,
- search for a certificate creation request by email, participant name, or mobile number,
- track the progress of the certificate creation request.
Note that each certificate creation request must be completed within 7 days. After this period, it expires.
